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Digital Resolve Reports Record Number of Online Fraud and Identity Theft Solution Deployments in December 2006

Increased Demand for Rapidly Deployable Solutions and High Level of Customer Service Fuels End of Year Deployments by Banks, Credit Unions and Technology Service Providers

 

ATLANTA —January 9, 2007 Digital Resolve, the authority in transparent risk-based authentication, today reported in the month of December 2006 more than 100 new financial institutions are now safeguarding their online banking customers with the strong, yet seamless protection offered by the company’s Fraud Analyst® risk-based authentication solution, which has been protecting online users against fraud and identity theft since 2003. 

 

Driven by a year-end deadline to expedite deployments of risk-based authentication solutions and seeking to work with technology vendors with exceptional customer service as well as easy-to-deploy solutions, banks, credits unions and technology partners are relying on Digital Resolve’s Fraud Analyst solution to reduce online fraud by as much as 90 percent.   In addition to the success of its risk-based authentication platform among financial institutions, Digital Resolve is helping as a data provider to Microsoft's Phishing Filter service for Windows Internet Explorer 7 and Windows Live Toolbar to help protect online users from phishing attacks, as announced in September 2006.

Fraud Analyst is a real-time identity verification and risk-based authentication solution that is helping financial institutions of all sizes reduce online fraud by as much as 90 percent, and is the only solution available today that provides 360 degree protection against online fraud – from new account opening and enrollment, to login authentication to high-risk transactions.  Using a combination of machine identifiers, patented IP Intelligence and geo-location information, and an array of risk analysis factors, Fraud Analyst’s patent pending Behavior Profiles analyze the way in which members access their online accounts. Should a login attempt or member transaction deviate from the norm or otherwise meet pre-defined risk thresholds set by the financial institution, transactions can be further authenticated via a number of methods including challenge/response questions, out-of-band authentication, e-mail notification or tokens – in real time.

“The spike in deployments we saw at the end of last year was driven by high demand for risk-based authentication solutions that deliver not only speed and ease of implementation, but also seamless and non-invasive methods of security for customers,” said Dennis Maicon, Executive Vice President of Financial Services Solutions, Digital Resolve.  “Our demonstrated success in the market is an accumulation of years of focus on how to best protect online user accounts. And, through its family of online fraud and identity theft solutions, Digital Resolve is proving it has the breadth and depth of solutions to quickly meet the demands of many types of organizations requiring strong protection for online accounts.”

Delta Community Credit Union, Georgia’s largest credit union with more than $2.3 billion in assets, is among the leading financial institutions turning to Digital Resolve’s proven authentication solutions.

“Offering a seamless experience for our members and a proven return on investment, Digital Resolve clearly demonstrated its ability to meet all of our specific needs for online fraud detection, prevention and more,” said Bill Mesplay, Senior Vice President of Information Technology and CIO, Delta Community Credit Union.  “We required a solution that safeguarded members at every online touchpoint and offered multiple layers of protection.  The easy-to-deploy Fraud Analyst platform not only allowed us to quickly meet the federally mandated deadline for stronger online authentication, but we also felt we implemented a solution that will evolve with Delta Community’s risk-management needs.”

As announced in December 2006, Member Driven Technologies, a Credit Union Service Organization (CUSO) focused on serving the unique technology needs of its credit unions utilizing Symitar's Episys platform, chose to deploy Digital Resolve’s Fraud Analyst platform across its client base to protect credit union members against online fraud and identity theft.  Member Driven Technologies leveraged Digital Resolve’s Zero Impact deployment option, which allowed for application-independent deployment of multi-factor authentication.

“Our decision to go with Digital Resolve can be summed up in two simple words: speed and choice,” said Larry Nichols, CEO & President, Member Driven Technologies.  “The Zero Impact deployment option, which allows for application-independent deployment, gave us the ability to roll out a proven solution to our entire client base in a matter of weeks, immediately allowing our clients to provide their members with strong protection without having to change the online experience they’ve come to appreciate.  Digital Resolve was our first choice for an authentication solution to meet the unique needs of our credit union clients – not one that has been pre-programmed as a ’one-size-fits-all’ security solution.”

About Digital Resolve

Recognized as the authority in transparent, risk-based authentication, Digital Resolve is leveraging its heritage and unsurpassed knowledge about online interactions to deliver deep understanding and value to financial services institutions and other organizations with online customers to help them fight online fraud.  Many of the largest technology and financial services companies, including Microsoft, Symantec, EarthLink, Lexis Nexis, McAfee, Delta Community Credit Union and Experian rely on Digital Resolve’s technologies and solutions to identify and recognize users within the Internet universe for applications ranging from analytics to online security to user authentication.

With an unrivaled combination of Internet technology and financial services expertise, Digital Resolve is uniquely positioned to help financial services institutions distinguish real customers from online criminals, delivering peace of mind that the online channel is safe, profitable and positioned for continued growth.  For more, information visit www.digital-resolve.net.

 

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